As well as my work at the hospital I enjoyed ministering to the people
of the parish where I had been a curate since 2003. I was serving my title
there as the Church of England puts it quaintly, in other words learning the
ropes.
The Church Warden had recently been ill. She lived alone in a flat. I
went to visit her and realised she was more ill than had been understood. I
started to liaise for her with her hospital appointments, which were all at the
hospital where I worked. I used to meet her and accompany her to her outpatient
clinics. Eventually she was admitted to the hospital. Her family all lived
abroad so I was put down as Sheila’s next of kin. I contacted her family in
Canada and America and kept then informed about what was going on. Her younger
sister, who she got on with best, came over and Sheila was able to be at home
and she picked up and didn’t seem so bad. Within weeks of her sister returning
to Canada she had deteriorated to such an extent that she ended up back in
hospital again. I visited her as much as I could and could see she was really
struggling. This woman who had been a really active member of the church and
used to go to the local school to help the children with their reading was now
unable to walk or get in and out of bed without assistance. In fact she used to
stay in the chair because she was frightened of not getting out of bed in
enough time to go to the loo. She was being really stubborn about this and I
could not budge her out of the chair into a more comfortable position in the
bed.
It seemed that she was getting worse and she didn’t know why. She told
me she had been referred to the palliative care team and she asked me what this
was and why she had been referred. I was shocked because of course I knew what
this meant. I needed to buy some time and said I’d talk to the doctors.
When I talked to the team of doctors looking after Sheila they told me
she had cancer and that it was terminal. I asked them if they had told her. I
wasn’t convinced by their answer that they had, even though they said they had.
I explained to them that whatever they had said Sheila was unaware of the
seriousness of the situation. I got as many facts as I could from them I went
back into Sheila’s room with a heavy heart.
She looked at me with questioning yet fearful eyes. She asked if I’d
seen the doctor. I explained that I had and did she want to know what they had
said. She told me she did. I took her hand in mine and as gently as I could I
told her that she had cancer and that she was terminally ill. She asked me how
long and I had to tell her it was likely to be weeks rather than months. I
apologised for having to tell her this and she squeezed my hand and said “I’m
glad it’s you that is telling me I wouldn’t want to hear this without you
anyway.” Sheila looked shocked and sad. I just held her hand. She was a little
tearful. I asked her if she was frightened and she astounded me by saying no.
This woman was one of the worst worriers I knew, so to hear she wasn’t
frightened amazed me. It turned out that she wasn’t frightened because she had
her faith and was looking forward to seeing her beloved daughter who had died
at the age of 18. Now that she had the facts she seemed to stop fretting.
Looking back on it now I think Sheila was afraid of losing her independence and
living a life where she was unwell and felt ill. She now knew this was not
going to be the case and so she relaxed. It’s strange how people deal with
things so differently.
Sheila asked me to phone and tell her sisters. It’s hard to give bad
news at anytime but to do it over the phone is horrible. I spoke to her
youngest sister who said she would phone the others. From that point on there
was a flurry of phone calls between us with me relaying information so that
they could make decisions about when would be best to come over.
All through this time I saw Sheila several times a day. She hadn’t
written a will, her sisters were anxious about this, as was Sheila. So for the
first time in my life I wrote a very simple will out which Sheila signed in the
presence of two friends from church, who witnessed it. I found myself wearing
many different hats. I spoke to Sheila about what she wanted from her funeral
and liaised closely with my colleague from the parish about all that was going
on.
When Sheila first became ill she was aware that I was planning a big
holiday to Australia. The time was slipping by and the time for my trip was
getting closer. By now all Sheila’s family were over and trying to sort out her
affairs, as she wasn’t expected to live for much longer. But she was still
hanging on. I spoke to my parish colleague about it and we decided I needed to
remind her that I was going away. That way if she wanted to give up sooner she
could, not that these things are always controllable. About 3 weeks before I
went away and with my parish colleague at my side, I told Sheila that I was due
to fly off soon. You could see that she almost visibly shuddered but I
explained that my colleague would be around and we would both take the best
care for her while we could.
Sheila didn’t die before I left. I said some prayers with my colleague
at her bedside 2 days before I left. It was like I was handing her over to my
colleagues care and we were all aware that was what was going on. I saw her
again on my own the day before I left. It was hard to say goodbye. I knew I was
never going to see this woman again in this earthly life. We had become quite
close during the last few months. I hated not being able to be there at the end
and also knew that I probably wouldn’t be at her funeral either. It was
definitely a tough goodbye. I went into the Chapel before I left work and
handed her over into God’s tender care.
Whilst I was away I set up a special email address just for my
colleague. Sheila died about a week after I left. I was pleased that this woman
who had worried all her life, died peacefully and unafraid. I expressed my feelings to my colleague and
passed on my condolences to the family and to Sheila’s church family. On the
day of Sheila’s funeral I went into a local church and said some prayers and
lit a candle. My colleague very kindly quoted something I had said about Sheila
as the final tribute in her eulogy. So even though separated by 11.000 miles I
still felt connected.
The whole episode was very intense. I learned a lot about the importance
of keeping boundaries when two areas of my life converged i.e. the curacy and
the chaplaincy. I also learned that it is ok not to be able to see things
through to completion. That although this leaves me not feeling as fulfilled,
it doesn’t mean the situation is less complete. The other people in Sheila’s
life played their important roles and I did my Emmaus bit. In other words I
journeyed with her for a while and she finished the journey on her own but also
with the company of others.
On another occasion I was called by the mortuary staff. This was
unusual. I liaised with the mortuary staff over our regular baby funerals but I
didn't often get called out by them.
What had happened was a young man aged 24 had died suddenly and
unexpectedly. Many of the young man’s family had gathered at the mortuary and
they were very distressed. I sat with them for about an hour as the grief
poured out of them.
Eventually it became clear that they wanted me to do something formal. I
asked them if they wanted to come over to the chapel, which they did. I made up
a short ceremony for them and got them all to light a candle for the young man.
Then I also lit a separate candle for the man’s 2 year old son and said a
prayer for him. At this point the chapel was so still and quiet you could’ve
heard a pin drop. I played a piece of music and then left them sitting quietly.
It was like no-one wanted to move. They stayed perfectly still for about 20
minutes while I just stood at the back praying silently for them all.
Eventually they left one by one shaking my hand on the way out. I must
admit I felt pretty useless. It’s hard standing in the face of such raw
emotion. I went home feeling pretty tired and wrung out.
I saw the family a month later when they came to the annual memorial
service. They greeted me like a long lost friend and gave me big hugs. They
said I had really made a difference to them that day and thanked me
profusely.
It made me realise yet again that we can never know what helps and what
doesn’t because it will always be different for each family. It is ok also to
feel useless but it is just possible that the family are not perceiving it that
way.
Some patients you see on on a fairly regular basis, This one was 83 and
had had several strokes which left her totally dependent. Her husband had been
her sole carer for a number of years. He is an ex-naval man and quite
traditional in his view of the roles of men and women yet he gladly does
everything for his wife. I first met him a couple of years ago. At that time he
told me he would never cope if anything happened to his wife.
This admission was difficult because he was blaming himself for the fall
that had resulted in a broken pelvis for his wife. He had momentarily taken his
eye off her as he was transferring her from the car to her wheelchair when
someone had said hello. They were on their way into church at the time. I kept
trying to say that accidents happen but he wouldn’t have it. He was being
really hard on himself. His anger then turned towards the woman who had said
hello and at that point she became the enemy and he would call her names in his
anger and frustration. At one point it even became my fault because I had found
the church for him a year ago and if he hadn’t been taking his wife there then
it wouldn’t have happened, although he never said this directly to me.
Eventually his wife was discharged to a rehab centre until she was well enough
to go home. With this turn of events he seemed to be much calmer.
I was really concerned over what would happen to this man when his wife
did eventually die. In my chats with him I didn’t seem to get anywhere with him
when I talked about the fact that we all must die some day. He would say to me
that he would never forgive God if he takes his wife away. I tried to tell him
that I didn’t believe God works like that, it’s just a fact of life that from
the moment we are born the only certainty is that one day we will die. He won’t
have any of it. I also talked to him about the length of his marriage and what
a blessing that must have been over the years, but none of it seemed to make a
difference. Yet he continued to seek me out whenever his wife was admitted and
loves buying me a hot chocolate while we have a good chat. All I could do was
continue to be there and listen until the fateful day came.
That day came one summer. The wife came in during the night. I was
bleeped as things looked very bleak. When I arrived I spent some time with the
man at his wife’s bedside. Then we went off for a hot chocolate. During this
time his daughter arrived. I took the man back to the bedside and we said some
prayers and got them both to anoint their loved one. The man was still hoping
for a miracle. His daughter persuaded him to go home. They both came back early
the next morning and were with this woman that had suffered so much, as she
peacefully slipped away.
The man was incredibly upset and yet also quite calm. I was wondering
when he would fall apart. He came to see me several times to ask practical
questions. My hardest job was persuading him that he couldn’t keep his wife
with him at home until the funeral. I tried to do this delicately but two weeks
in the heat of the summer would have created a big problem. In the end he
settled on two nights.
The priest in the local church took the service and I attended even
though it was my day off. This man had trusted me with so much over the years I
thought it was right and proper that I should pay my respects. It was a lovely
service. The vicar acknowledged the good work between the hospital and the
parish in passing the couple on into their care. It’s great when things turn
out well. I know this parish can now give the man much more support that I can
as a busy full time chaplain. I haven’t seen him yet since the funeral. I will
drop him a line and invite him to our annual memorial service. I hope he is ok.
I suspect it may not have totally hit him yet.
In fact I need not have worried.
this man found a new lease of life. He became a leading light in the church
pantomime. Many activities that he hadn't been able to do because of being a
full time carer he took to with relish. You can never tell how things will turn
out.
One of the things I was keen to develop was a closer working
relationship with the palliative care team. I went and spoke to them about my
understanding of general spiritual care as opposed to religious ministrations
and the cross over with some of what they did in helping people to die well.
Spiritual care can be described as a search for meaning, understanding
and belonging. It’s asking questions like “Why me?” or “What will happen to me
when I die?” or “What will happen to my family?” We all have a spirituality.
Only some of us have a religion. Religion is a hook that some of us hang our
spirituality on.
The palliative care team agreed there was a lot of cross over so it was
decided to invite me to the weekly multi-disciplinary team meeting. From there
I have become very much part of the extended team.
As part of those regular weekly meetings two elderly women were brought
to my attention. One was 82 and the other 91. They were both dying and
approached death in a very matter of fact way. The 82 year old had just been
diagnosed with cancer and decided she didn’t want any further tests or
treatment and just wanted to be left with as much dignity as possible for the
time that she had.
The 91 year old was very frail physically but was emotionally very
robust. She had a no nonsense approach to life and death. She had put her
affairs in order and was really looking forward to meeting her maker. As a
chaplain I deal with so many people who don’t want to die or don’t want to talk
about the possibility of dying. It’s refreshing when I meet people who can be
open about it.
The work of the palliative care team is quite extensive. It used to be
only people with a diagnosis of cancer. Now they take referrals from anyone who
is coming to the end of their lives. That could be things like heart failure or
kidney failure as well as terminal cancer. I value being part of the team and
having an opportunity on a regular basis to discuss any concerns.
My work with the palliative care team was proving to be fruitful in many
different ways.
One of the patients we had been discussing in the multi-disciplinary
meeting was being cared for by the community team. She was a cause for concern.
She had extensive disease including bone metastases and was staying with a
friend who lived in a bedsit. She was sleeping on the floor. She had no income
and wasn’t well enough to prove that she was entitled to benefits as she hadn’t
been back in the country long enough to pass the Habitual Residency Test. I am
familiar with these regulations because of my previous work as the manager of a
Women’s Centre. The community palliative care team were floundering a bit and
didn’t know what to do. I was able to give them a few pointers.
I also spoke to my congregation anonymously about this woman and asked
for donations of food and toiletries. They were very generous and I was able to
give the community team several bags of shopping. The woman was moved to tears
when she received these gifts and wrote me a heartfelt thank you, which I read
out to the congregation. She was also very grateful for the prayer that she
felt was supporting her. She said that when she felt better she hoped to come
to the church and say thank you herself.
This woman wanted a miracle and she put up a valiant fight but
unfortunately she died after a brief hospital admission. Her body was taken to
our hospital mortuary while her family were contacted abroad. Nearly a year
later her body is still in the freezer. It has taken time for the family to be
granted visa’s. They now have the paperwork but not enough money yet for the
funeral.
Most of us have no idea how many bodies are held in freezers while
officials try and find out who they are or track down relatives. It’s a sad
situation. I know her soul is already at peace. I hope it won’t be long before
her body can also be laid to rest.
As summer came there were a few distressing things that happened and all
became connected for me. A member of staff who I had begun to get to know was
faced with the tragic situation of her husband being killed in an accident
while he cycled home. One of her colleagues emailed me to tell me the news. I
immediately wrote to her at home to express my sorrow at her situation. I
received an email back asking me if I did home visits. Staff are as much part
of the work of a chaplaincy department as patients and their relatives and
visitors, so of course I would do a home visit in this particular
situation.
I went to see her and her two grown up daughters. They were all numb
with shock. They spoke to me about their dad/husband, in the main devoid of
emotion, because of the enormity and unexpectedness of what had happened. The
member of staff knew I valued spiritual care and not just religion. She asked
me if it was possible for me to take her husband’s funeral in a non-religious
way. She explained that her husband was a staunch member of the Liberal
Democrat Party and was a real thinker but was not religious. I said I would be
able to carry out their wishes because a hospital chaplain is there for people
of all faiths as well as those of no particular faith.
There was a slight delay in the funeral due to the circumstances of the
death. This gave me time to think about how I was going to construct the
service without the religious framework. I was gathering ideas but was feeling
the tension of wanting to make the occasion a meaningful encounter for everyone
and not water everything down so that in the end nothing of substance is being
said.
While I was pondering all this, another funeral came in for the day
after this one. It was again a death out of season where the woman had lost her
battle to cancer at the age of 53. I did the funeral visit and got the families
story but decided not to write it up until I had got the man’s funeral done. I
didn’t want to get them confused in my head.
I had been working on the man’s funeral for about a week. It was the
night before the funeral and I was sitting at my desk working on it and trying
to pull it all together, I actually got up and paced a few times. I really
wanted to do a good job but this was all new to me. I had never created a
service like this before. One of the novel things that I had suggested and was
to happen in the service was that the mourners were going to be given an
opportunity to place a message on the coffin that had been written on a post it
note during the service. I thought this would be good because of the sudden
nature of the death. It gave people a chance to say that final message or
goodbye. The family were very keen for this to happen but wanted to make sure
it was dignified. There was also going to be poems and tributes by former
colleagues and Liberal Democrat members. I didn’t know how long these would
last. I had given a time frame but people sometimes are not aware of how long
it takes to speak the words that have been written. I had to somehow hold all
this together and try and create something of meaning.
While I was sat at the computer I had a call from the hospital. A child
had suddenly died in A&E. The family went to a local church and wanted
their own priest to attend. Unfortunately the hospital couldn’t contact this
person so they had asked for the chaplain instead.
When I arrived there was a large family gathering around the young
distraught parents. The child was 21 months old. She had been in the department
all day and had suddenly died. The family were swinging between anger at the
hospital for not saving their daughter and complete disbelief. I stayed in the
room with them and as more family arrived the emotional out pouring would start
all over again. The family asked me to bless the child. I got everyone to
gather around. It was a really hot day and we were in a small room in the children’s
A&E department. The air was extremely sticky. I anointed and everyone else
also took their turn in anointing. Whilst I gave the child a blessing the
family held hands in a circle around her. Then one of the grandmothers asked if
we could sing something. I said sure. She started to sing but nobody knew what
she was singing and couldn’t join in. She then said what else could be sung
that everyone could join in with. There was a silence and then I suggested
Amazing Grace. We all started to sing Amazing Grace. It was a beautiful moment.
During the second verse people stopped singing. I guess they didn’t know the
words or they might have been overcome with emotion. I was left singing on my
own. I felt very exposed but thought it best to carry on. At the end of the 2nd
verse I went back to the 1st verse and they all joined in again.
It was a moving and meaningful goodbye ritual for this little girl. What
I needed to do was now create a situation where the parents could have some
time alone with their daughter. I suggested this and everyone left the room.
They asked me to stay with them and to say some more prayers. I did this. At
one point I called the child by the name of another dead child that I had dealt
with a few days before. I corrected myself straight away but felt awful and
immediately felt my muscles flinch at my mistake.
The parents were on either side of the child’s body. Dad was telling her
a goodnight story mum was in a crumpled heap on the floor. I sat on the floor
with mum but she was quite distant. Occasionally she would grab my hand. I felt
so helpless. In the end because the situation had gone on so long and I wanted
to try and gently move them along, I said I would go outside while they
said goodbye and goodnight to their daughter. Whilst outside I spent some time
comforting the extended family. Eventually the parents came out and the family
surrounded them and took them away to begin the enormous task of coming to
terms with their daughter’s death.
I then spent some time with staff, who were also shocked and traumatised
by what had happened. It was an unexpected and unexplained death. This would
mean a hospital investigation as well as a coroner’s post mortem. I chatted
with the nurses and then went to the doctor’s room. I encouraged them to go
home and have a bath and a hot chocolate or glass of wine. I explained that it
could all be looked at again the next day. They took my advice and I gave them
a hug as they left.
I eventually got home at 1am and had to finish the funeral I had been
working on when I got the call.
I crawled into bed around 3am. I was up again at 7am as I had the usual
weekly baby funerals that morning. I did that and came into work and went to
see how the staff were doing after last night’s events. I then went to the
office and took some time to just be with my thoughts and have some lunch.
When I arrived to take the funeral that I had been so worried about the
crematorium staff commented that I looked different not being in uniform. I
wore a dark suit with a yellow shirt to honour the man’s political leanings. It
was strange because not wearing the robes left me feeling slightly vulnerable.
It wasn’t drastic but I was aware of it.
The funeral went really well. The family were relieved that it was over
and pleased that it had proved to be such a fitting occasion for such a well
respected man. They were insistent that I come back to the house. I said I
would call by later but I had to go back to the hospital first.
I went back to the hospital and saw a few patients and then had to write
up the funeral service for the woman who had died from cancer. This was more
straightforward but I was glad I now had the space in my head to think only of
this service.
I called into the man’s family on my way home and had a drink with them
and arrived home around 7pm. I was totally exhausted. I knew I was pushing
myself too hard and that I needed to have a break. Although I had lots of support
around me during my colleagues long-term absence, there was still an awful lot
that could only be done by me as the full time chaplain. If I ended up off
sick, that wouldn’t do anyone any good.
The next day, after the funeral, I came back to the office to discover
an email from a friend telling me that a space had unexpectedly come up on a
week’s retreat on Iona. It felt like a sign from God. I went and spoke to the
senior manager who was managing me in my colleague’s absence and she agreed
that I could have the leave as recognition for the extra responsibilities and
work that I had been doing while we were short staffed.
I managed to get cover and had a wonderful 6 days on the beautiful
Island of Iona. I came back refreshed both physically and spiritually and ready
to continue with the demands of chaplaincy.
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